Privacy Policy
Introduction
This Privacy Policy describes how the Company collects, uses, and protects Your personal information when You use our Service. By using our Service, You agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of personal information:
- Contact Information — Name, email address, phone number, and mailing address
- Usage Data — Information about how You interact with our website, including pages visited, time spent, and referring URLs
- Device Information — IP address, browser type, and operating system
- Communications — Messages, inquiries, and feedback You send to us
- Cookie & Tracking Data — Information collected through cookies and similar tracking technologies to improve Your experience on our website
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer support
- Send appointment reminders, service updates, and scheduling notifications
- Send SMS messages You have opted in to receive
- Process transactions and fulfill service requests
- Send occasional marketing messages, promotions, and special offers to those who have opted in
- Improve our website and services
- Comply with legal obligations
SMS Opt-In Data
SMS opt-in information and consent will not be shared with, sold to, or transferred to any third parties for marketing purposes. This includes your phone number and your consent to receive SMS messages. This data is used solely to communicate with You directly as described in this Privacy Policy and our Terms of Service.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Service may not function properly without cookies.
How We Protect Your Information
We implement reasonable technical and organizational security measures to protect Your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain Your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the right to:
- Access the personal information we hold about You
- Request correction of inaccurate or incomplete information
- Request deletion of Your personal information
- Opt out of SMS communications at any time by replying STOP
- Opt out of marketing emails by clicking the unsubscribe link in any email
To exercise any of these rights, please contact us directly.
Third-Party Services
We may use third-party service providers to assist in operating our website and delivering our services (such as payment processors, email platforms, and CRM tools). These providers have access to Your information only as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
We do not sell, trade, or rent Your personal information to third parties for their marketing purposes.
Children’s Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If You believe we have inadvertently collected such information, please contact us so we can promptly delete it.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify You of any significant changes by posting the new policy on this page. Your continued use of the Service after any changes constitutes Your acceptance of the updated policy.
Contact Us
If You have any questions about this Privacy Policy or how we handle Your personal information, please contact us through the contact information provided on our website.